Privacy Policy

Last Updated: February 2026

1. Introduction

SolidBodyExpert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related pages, subpages, and any other digital properties operated by us.

2. Information We Collect

We collect information that you voluntarily provide to us:

• Email Address: When you submit our contact form or subscribe to educational updates

• Message Content: Any messages you send through our contact form

We do NOT collect:

• Sensitive personal data (health information, financial data)

• Tracking data or behavioral information

• Location data

• Device identifiers

3. How We Use Your Information

We use collected information only for:

• Responding to your inquiries

• Sending educational newsletters (only if you opt in)

• Maintaining our website and improving user experience

• Complying with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your data on the following legal bases:

• Consent: You have explicitly given consent for specific processing (e.g., newsletter subscription)

• Contract Performance: Processing is necessary to respond to your contact request

• Legal Obligation: Processing is required by applicable law

• Legitimate Interests: Processing is necessary for our legitimate interests (maintaining website security, preventing fraud)

5. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information. We may disclose your information only:

• To comply with legal obligations, court orders, or government requests

• To protect our legal rights, privacy, and safety

• To trusted service providers who assist us in operating our website (under strict confidentiality agreements)

6. Data Retention

We retain your personal information only as long as necessary:

• Contact form submissions: 12 months or until you request deletion

• Newsletter subscriptions: Until you unsubscribe

• Cookies and similar technologies: As described in our Cookie Policy

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: You can request a copy of the data we hold about you

• Right to Rectification: You can correct inaccurate or incomplete data

• Right to Erasure: You can request deletion of your data ("right to be forgotten")

• Right to Restrict Processing: You can limit how we process your data

• Right to Data Portability: You can receive your data in a portable format

• Right to Object: You can object to specific types of processing

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Cookies and Similar Technologies

For detailed information about how we use cookies, please refer to our Cookie Policy. In summary: we use only essential cookies required for basic site functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it promptly.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us:

13. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the date at the top of this policy. Your continued use of our website constitutes your acceptance of the updated Privacy Policy.

14. Data Protection Authority

If you believe we are not complying with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority in Austria or your country of residence.